APPLICABLE LAW AND DISPUTE RESOLUTION

Contracts concluded under these Terms and Conditions shall be governed by and interpreted in accordance with Portuguese law. The language in which the contract between the Owner and the Guest is concluded is Portuguese.

Any dispute arising from the interpretation or performance of this contract shall be submitted to the Portuguese courts, unless otherwise provided by law.

If any provision of this contract or of any related contractual documents is annulled or declared void, the remaining provisions shall not be affected thereby and shall remain in force.

Alternative dispute resolution is the possibility available to Portuguese and European consumers to resort to impartial entities that help them resolve a consumer dispute in a way that is easier, quicker and less costly than going to court.

Without prejudice to the right to submit the dispute to the consideration and decision of a judicial court, in the event of a cross-border consumer dispute within the European Union, the Guest may resort to the mechanisms provided by the European Consumer Centres Network (ECC-Net), available at https://www.eccnet.eu/contact-your-local-ecc.

In Portugal, the consumer Guest may also resort to one of the following alternative consumer dispute resolution entities, depending on which is competent:

CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo 

CACCRC – Centro de Arbitragem de Conflitos de Consumo da Região de Coimbra

CACCL – Centro de Arbitragem de Conflitos de Consumo de Lisboa 

CAUAL – Centro de Arbitragem da Universidade Autónoma de Lisboa

CACC RAM – Centro de Arbitragem de Conflitos de Consumo da Madeira

CICAP – Centro de Informação de Consumo e Arbitragem do Porto

TRIAVE – Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa

CIAB – Centro de Informação, Mediação e Arbitragem de Consumo do Vale do Cávado

CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve